Service Order Details
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Customer: Chinazo Phone: 647-708-3509 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1009995 |
Date : 2023-11-28 00:12:25 |
| Order Taken By : | |
| Repaired By : | |
| Product Detail | |
| Item: | Aspire V |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | not turning on August 18th 2022 2:30PM ::: Tried to call the CX. but no answer. Texted the CX. to call back for a Repair Estimate. The motherboard rail is shorted, Est. will be $165.... MF August 18th 2022 4:30PM ::: Tried to call CX. again but no answer... Waiting for CX. call.... MF August 18th 2022 5:30PM :::: CX. Call back & approved the Est. $135 ~ $165 if parts are available locally., if not then the CX. wants the Laptop to be returned back to her AS IS, without any charge as she does not want to wait for 30-days or more for the part to come in..... ESTIMATE APPROVED... MF August 19th 2022 2:00PM ::: Replaced the 19V Rail Power MOSFET & Power Transistor & replaced the Reset Switch. All works fine. PLEASE INFORM CX. TO USE EXTERNAL USB MOUSE AS TRACKPAD IS GIVEN PROBELMS, maybe once it boots up, will become ok after loading drivers & can use Digitizer instead. READY FOR PICKUP FROM BRAMPTON WORKSHOP.....MF |
| Service Order Description: | |