Service Order Details
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Customer: JOE SOURIAL Phone: 416-550-2777 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1009278 |
Date : 2023-12-13 16:21:00 |
| Order Taken By : | |
| Repaired By : | |
| Product Detail | |
| Item: | yoga 2 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | HEADPHONE JACK NOT WORKING CHAEK AND CALL CUSTOMER FOR ESTIMATE March 28th 2022 12:50PM ::: Estimate Approved for Headphone jack replacement. $135.... MF March 28th 2022 1:30PM ::: CX. called back & he DOES NOT want to repair the Laptop. I even offered him some more DISCOUNTs he has more items for repairs, but he says NO for this repair. ESTIMATE REFUSED>>> Please return back to CX. AS IS> No repair work done..... MF Apr. 8 at 1:45 pm offered him very special $90, as he is our regular customer, he said OK............ Khawer April 16th 2022 2:00PM ::: Please inform the CX. that this Audio Jack Socket is NOT available with us & checked the web, No one on the web has it. I have taked the sample of this jack & in the mean time, directly connected the circuit on the motherboard so that this notebook can be used with speakers. We are trying our level best to find this socket, once we get it, we will ask for the notebook back to solder the socket onto the notebook. For the time being please use as is & it's working OR use a wireless BLUETOOTH headphone, BEST SOLUTION. 100% fine. READY FOR PICKUP FROM BRAMPTON WORKSHOP.....MF |
| Service Order Description: | |