Service Order Details
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Customer: MOHMMAD ANJUM Phone: 647-458-5041 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1009025 |
Date : 2023-11-28 01:09:59 |
| Order Taken By : | |
| Repaired By : | |
| Product Detail | |
| Item: | Pavilion 15 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | NOT TURNING ON, CHECK AND CALL CUSTOMER FOR ESTIMATE February 7th 2022 5:30PM ::: Talked to the CX. & told him that the repair cost will be $285, one week repair time. In the mean time he is going to buy another Laptop & request to remove the NVMe M.2 SATA card from this OLD Laptop & in the store, install it in his new Laptop. Please charge for this service. PLEASE LET THE CX. TO OPEN THE PACKAGE. NVMe M.2 SATA card removed & given to CX. today Feb. 7th 2022.... ESTIMATE APPROVED.... MF February 9th 2022 3:30PM ::: GPU Chip is 100% defective & this version is not available. Main motherboard is costing more than the laptop. TOO COSTLY TO REPAIR. Pls. Return back to CX. AS IS. READY FOR PICKUP FROM BRAMPTON WORKSHOP.....MF FEB. 11 AT 11:35 am informed cx, ur Laptop is in store, not fixable, MB is over $1000............ Khawer Apr. 1st at 20:27 am customer took it back,,,,,,,,,,,,,,,,,,,,,,, Khawer |
| Service Order Description: | |