Service Order Details
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Customer: Luqman Mubashir Phone: 647-518-2071 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1007392 |
Date : 2024-08-06 02:19:15 |
| Order Taken By : | |
| Repaired By : | |
| Product Detail | |
| Item: | 7265NGW |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | not turning on April 21th 2021 4:15 PM :::: Called the CX. but was going to the answering machine. The note 3.3V is shorted & not generating any voltages. To rectify this problem it will cost him $185 or if cannot repair the main motherboard has to be replaced, costing $385~$450... CX. just texted, he will call back soon. CX. called back & approved the Repair Estimate of $185 if cannot repair then we give estimate for main motherboard. April 23rd 2021 3:00 PM :::: Spoke to the CX. & told him that a part assumingly is defective & has to be ordered locally but he asked me the price of new motherboard. ( i5 4GB $285 , i5 8GB $335, i7 8GB $395).. He told me that he would inform me later.... Waiting for Customer's call back...... MF April 30th 2021 2:30 PM :::: The Cx. texted back on the offical phone & approved the estimate i7 8GB $395... Part will be ordered today... ESTIMATE APPROVED...... MF May 25th 2021 4:10 PM ::: Replaced with a Brand NEW main Motheboard. All works fine. Tested all & PHOTO Proof send to CX. on May 25th 2021 4:15PM. READY FOR PICKUP FROM BRAMPTON WORKSHOP.....MF |
| Service Order Description: | |