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Service Order Details
Customer: Sohail Muhammad
Phone: 647-674-5468
Province : Ontario
City : Mississauga

Tag Number : MED-1007282

Date : 2024-03-29 18:13:00

Order Taken By :
Repaired By :
Product Detail
Item: INSPIRON 15-5000
Serial Number / IMEI:
In Warranty: No
Accessories Supplied:
Type Of Service: Regular
Problem Detail: Hinges repair, LCD cracked, according to customer, damaged by our Technicial................. Khawer Called after 15 minutes to come back and see the screen is broken from the strip back, she came back and said that was not broken, so we have to order new LCDs. Mar. 31 ordered LCD from China by Mathais, will take about 3-4 weeks................. Khawer April 3 at 10L35 am cx called and informed cx that ordered LCD from China and it will take about 3 weeks.......... Khawer April 17th 2021 6:30 PM :::: Replaced the Complete LCD Screen Assembly & RHS hinge assembly repaired. All works fine. Tested ok. LCD Replaced under Customer accomodation as it broken by us. READY FOR PICKUP FROM BRAMPTON WORKSHOP.....MF Apr 19 at 11:40 am informed cx that lock from the inside are broken, fixing will cost u $35, she will call us back at 12:00 Noon........... Khawer sHE CALLED BACK AND APPROVED $35 for the locks, so total =$150 +35 =$185.................. KHAWER
Service Order Description: