Customer: Sohail Muhammad Phone: 647-674-5468 |
Province : Ontario City : Mississauga |
Tag Number : MED-1007282 |
Date : 2024-03-29 18:13:00 |
Order Taken By : | |
Repaired By : | |
Product Detail | |
Item: | INSPIRON 15-5000 |
Serial Number / IMEI: | |
In Warranty: | No |
Accessories Supplied: | |
Type Of Service: | Regular |
Problem Detail: | Hinges repair, LCD cracked, according to customer, damaged by our Technicial................. Khawer Called after 15 minutes to come back and see the screen is broken from the strip back, she came back and said that was not broken, so we have to order new LCDs. Mar. 31 ordered LCD from China by Mathais, will take about 3-4 weeks................. Khawer April 3 at 10L35 am cx called and informed cx that ordered LCD from China and it will take about 3 weeks.......... Khawer April 17th 2021 6:30 PM :::: Replaced the Complete LCD Screen Assembly & RHS hinge assembly repaired. All works fine. Tested ok. LCD Replaced under Customer accomodation as it broken by us. READY FOR PICKUP FROM BRAMPTON WORKSHOP.....MF Apr 19 at 11:40 am informed cx that lock from the inside are broken, fixing will cost u $35, she will call us back at 12:00 Noon........... Khawer sHE CALLED BACK AND APPROVED $35 for the locks, so total =$150 +35 =$185.................. KHAWER |
Service Order Description: |