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Service Order Details
Customer: SEARL
Phone: 905-979-4880
Province : Ontario
City : Mississauga

Tag Number : MED-1006534

Date : 2024-09-29 23:18:58

Order Taken By : Khawer
Repaired By :
Product Detail
Item: PS4
Serial Number / IMEI:
In Warranty: No
Accessories Supplied:
Type Of Service: Regular
Problem Detail: WANT TO SAVE GAMES November 24th 2020 2:00 PM :::: Talk to the CX. & told him that the PS4 in in the restore mode & there is no way we can update the system. All his games & data will be ERASED. He said that he has all the games & will re-load again once all is restored to factory default. HE WAS OK WITH IT & OF WITH ALL HIS DATA & GAMES TO BE ERASED. RESTORE PERMISSION GRANTED BY CX. Estimate Approved $90 for restoration. ... MF November 24th 2020 5:30 PM :::: Talked to the CX. & told him that the HDD is defective. He told be that he would replace the HDD & restore the Software by himself. just do the service part. Service is approved for $65. ... MF Nov. 25 at 4:52 pm informed cx., ur PS4 is in store...... Khawer
Service Order Description: