Service Order Details
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Customer: Dave Tatchell Phone: 647-986-1558 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1006311 |
Date : 2024-11-17 17:18:54 |
| Order Taken By : | |
| Repaired By : | |
| Product Detail | |
| Item: | A1369 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | The Device is not booting up....$125 PRE APPROVED................. KHAWER October 26th 2020 1:35 PM :::: Talked to CX. & told him that there is problem with the video rams. Have to re-flow the rams. Will cost $225. He aproved the estimate... ESTIMATE APPROVED $225... MF October 27th 2020 5:05 PM :::: Called the CX. & told him that the Video ram chips are defective & to replaced them will cost more than the logic board. Quoted for a new Logic board estimate $385. He said he would discuss with his wife & let us know ASAP. New est. $385 ... MF October 31st 2020 1:15 PM :::: CX. called back & approved the Logic Board replacement Estimate $385.. ESTIMATE APPROVED... MF November 9th 2020 1:15 PM :::: Replaced with a New Logic Board. All works fine. Tested ok READY FOR PICKUP FROM BRAMPTON WORKSHOP.....MF Nov. 9 at 6:24 pm called to inform cx that MacBook is ready, but no answer, No msg.......... Khawer |
| Service Order Description: | |