Service Order Details
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Customer: Andre Phone: 647-782-7052 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1005988 |
Date : 2020-11-06 12:41:54 |
| Order Taken By : | Khawer |
| Repaired By : | |
| Product Detail | |
| Item: | Yoga 920-13IKB |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | water damage $100, Ultrasonic cleaning, Sept. 16 customer came and checked Space Bar is very sticky Sept. 16 at 5:00pm he paid $100 +tax and took back his Laptop, will bring back tomorrow for keyboard and trackpad quote as we have to take it to workshop to open and order exact part..... Khawer Sept. 22 at 2:56pm informed cx that we can replace the inner pads and it will cost u just $135, he was concerned about the coffee smell, so discussed with Mathais and he said even if we replace the new keyboard and mouse pad, the coffee smell still will be there but miner one, informed him, so he will think about it and call me back... Khawer September 23rd 2020 2:45 PM :::: Ultra Sonic cleaning done to the trackpad & the keyboard, All works fine. Not a lot of smell left.... Adour goes away with time. Notebook works fine. READY FOR PICKUP FROM BRAMPTON WORKSHOP.......... MF Password=ascend2020 September 27th 2020 2:45 PM :::: The Mic module is so badly corroded due to the liquid spill that it hard to find the broken traces. NO PARTS ARE AVAIBLE. Better & cheaper to use an external Mic rather than purchase this expensive module. Even after Ultra Sonic cleaning cannot repair further. Pls. return back to CX. as is. READY FOR PICKUP FROM BRAMPTON WORKSHOP.......... MF |
| Service Order Description: | |