Service Order Details
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Customer: BRYCE GRAHAM Phone: 416-602-0764 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1005861 |
Date : 2020-08-30 21:02:32 |
| Order Taken By : | Khawer |
| Repaired By : | |
| Product Detail | |
| Item: | A1398 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | BLACK SCREEN COMES AFTER OPENING FEW WINDOWS........ CHECK AND CALL CUSTOMER,........ KHAWER August 29th 2020 4:25 PM :::: Texted the CX. to Callback for a repair estimate. The problem seems to be in the software, but still not sure, maybe his SSD might be defective. Have to reformat the SSD in order to find the problem, ALL HIS DATA WILL BE ERASED. Est. to CX. $145 for the OS installation & internal Service.... MF aUG. 29 AT 6:01PM RECORDED MSG THAT LOOKS LIKE os IS DAMAGED, or may be the HD is bad but in order to check it, we have to format ur HD, please let us know if you have data on it ?...... Khawer He called back and said he will take backup himself so he want to take back MacBook pro, informed Mathais... Khawer August 29th 2020 7:00 PM :::: CX. will do the backup himself. Please return back as is. NO REPAIR WORK DONE> READY FOR PICKUP.......... MF |
| Service Order Description: | |