Service Order Details
|
Customer: CHRIS TULLY Phone: 416-809-3940 |
Province : Ontario City : Mississauga |
|
Tag Number : MED-1005534 |
Date : 2020-07-27 17:43:31 |
| Order Taken By : | |
| Repaired By : | |
| Product Detail | |
| Item: | A1297 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | LAPTOP DOES NOT WORK SO TO MAKE IT FIX THE COST TOLD $145 IF ANY OTHER PROBLEM WILL BE THERE THEN WE WILL PUT A CALL TO CUSTOMER AND THERE IS NO BATTERY ....PREET July 23rd 2020 4:00 PM :::: Talked to Chris & told him that the unit is dead & the repair cost including the keyboard will be $245. He was ok with the repair cost & he Does not need another battery... ESTIMATE APPROVED $245 ...MF July 25th 2020 6:50 PM ::::: Replaced the keyboard & Informed the CX. that there is liquid spill on HDD, this is why it makes clicking sound & does not boot up. He said that he has HDD lying around in his house. He will get one HDD tomorrow. Please receive the HDD from CX. & mark with the Tag #, I will come to collect the HDD around 5:00PM Sunday... MF July 27 at 6:08pm informed cx., ur Macbook pro is ready....... Khawer |
| Service Order Description: | |