Service Order Details
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Customer: Mary Shidyak Phone: 905-872-7779 |
Province : Ontario City : Mississauga |
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Tag Number : MED-100552 |
Date : 2024-09-29 23:19:33 |
| Order Taken By : | Khawer |
| Repaired By : | |
| Product Detail | |
| Item: | MacBook Air A146 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | Paid cash $340 on Aug 17, 45 days warranty ........... Khawer |
| Type Of Service: | Regular |
| Problem Detail: | Keyboard is not working $60 +tax pre-approved..... July 26 at 10:25am informed cx that it is water damaged, we have to clean it and it will cost you $125 +tax....if any part need to be replaced, will call you.............. Khawer July 27 at 10:56 am - Estimated $365 +tax, she will think about it and call us ........... Khawer JULY 30 AT 12:10 PM CX CALLED AND APPROVED...SHE WAS ASKING FOR DISCOUNT Aug 11 at 9:45am she called for updated, told her to call us after 11:00am... Khawer Aug. 11 at 7:02pm recorded msg that ur macBook is ready......... Aug 14 at 4:05pm recorded msg MacBook is fixed/ready for pickup... Khawer Sept 6 at 9:57am informed cx we installed brand new trackpad, laptop is ready for pickup........ Khawer |
| Service Order Description: | |