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Service Order Details
Customer: ZUREIMA CASTANEDA
Phone: 647-223-0541
Province : Ontario
City : Mississauga

Tag Number : MED-1005177

Date : 2020-07-21 20:26:22

Order Taken By : Khawer
Repaired By :
Product Detail
Item: Pavilion DV7
Serial Number / IMEI:
In Warranty: No
Accessories Supplied:
Type Of Service: Regular
Problem Detail: NO DISPLAY, CHECK AND CALL CUSTOMER WITH FREE ESTIMATE...... KHAWER June 9th 2020 5:45 PM :::: Talked to Zureima & told her that the repair estimate for the Hp DV7 notebook will cost $165.. she was ok with it but she said that she has a Apple MacBook for repairs too. She will get it to the store. Upon arrival at the workshop we will give her a discounted repair estimate for both of them. Till now all Estimates are on hold till I receive the Macbook from her...... MF June 12th 2020 2:25 PM :::: Talked to the CX. right now & she would be at the store in about an hours time. ... MF June 15th 2020 5:25 PM :::: Returned the Hp Pavilion DV-7 back as the CX. did not call about the estimate approval, Even I texted her to call back but no show from their side. RETURNING BACK AS IS. NO REPAIR WORK DONE.... MF
Service Order Description: