Service Order Details
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Customer: WILLIAM BATUPE Phone: 365-228-9176 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1004994 |
Date : 2020-07-21 20:26:07 |
| Order Taken By : | Khawer |
| Repaired By : | |
| Product Detail | |
| Item: | HP-15-1018ca |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | TURNS ON BUT NO DISPLAY, $100 - $135 PRE-APPROVED, HE ALSO NEEDS ANTIVIRUS.......... KHAWER CHARGER INCLUDWED............... KHAWER May 20th 2020 2:25 PM :::: Talked to the CX. & he agreed for the repair estimate of $165~$185.. He told me that he was a returning customer & wants some discount. Please consider if possible. ESTIMATE APPROVED $165 ~ $185 ... MF May 25th 2020 3:25 PM :::: Talked to William today & told him that the corroded components on the Hp motherboard are not available & now the whole motherboard has to be replaced. He asked for a trade-in with a Apple notebook or higer grade notebook. Kindly help him & give him value. I suggested him for an Apple notebook for a trade-in, told him that he has to spend a little more on the notebook but eventually it pays off in the long run. CX. AGREED FOR A TRADE IN. ...READY FOR PICKUP.......... MF |
| Service Order Description: | |