Service Order Details
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Customer: MARIA ELENA Phone: 416-427-0252 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1004674 |
Date : 2025-01-09 19:37:14 |
| Order Taken By : | Khawer |
| Repaired By : | |
| Product Detail | |
| Item: | MS-17C5 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | HINGES ARE BROKEN, ESTIMAATED COST IS $150, WE HAVE TO CHECK AND CALL CUSTOMER WITH FREE ESTIMATE... KHAWER PASS=0736 March 21st 2020 6:15 PM :::: Called the CX. but no answer. Pls. inform CX. that the estimate will be $185 as 4 studs has to be replaced in order to secure the LCD screen in place..... $185 .... MF March 21st 2020 6:40 PM :::: CX. called back & approved the estimate ... ESTIMATE APPROVED $185 ... MF March 22nd 2020 2:25 PM :::: LCD hinge repaired. All works fine. Tested ok..READY FOR PICKUP.......... MF March 22 at 5:05 pm recorded msg that ur, Laptop is ready.... Khawer March 23 at 9:31 am informed that ur, Laptop is ready, she will pickup during lunch time (1-2 pm).... Khawer |
| Service Order Description: | |