Service Order Details
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Customer: Krishnamurthy Phone: 647-574-9953 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1004558 |
Date : 2024-11-17 17:00:31 |
| Order Taken By : | |
| Repaired By : | |
| Product Detail | |
| Item: | ELITEbOOK |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | unit does not trun on March 2nd 2020 6:00 PM :::: Talked to the CX. Krishnamurthy, told him that there is a short on the main motherboard & for repairs of this it will cost him $145. He was ok with the repair Estimate. ESTIMATE APPROVED $145 ...MF March 3rd 2020 1:25 PM :::: The CX. called again & he did not want to repair the Notebook anymore & he told us to ship the notebook back to the store without repairs, also left a message on Khawer's phone. I told him that the notebook is already opened & being repaired as he had approved the estimate before. So I promised him if the notebook gets repaired & if the problem is small., we would charge him a minimal repairs charge. So he agreed on this. Now the notebook is repaired. Power MOSFET & Power button replaced. Please charge accordingly. All works fine. READY FOR PICKUP.......... MF |
| Service Order Description: | |