Service Order Details
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Customer: VIOLETA CORLATAN Phone: 647-994-6228 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1004209 |
Date : 2020-03-26 02:53:24 |
| Order Taken By : | Khawer |
| Repaired By : | |
| Product Detail | |
| Item: | A1398 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | ADAPTER |
| Type Of Service: | Regular |
| Problem Detail: | SOME TIMES TURNS ON, APPLE STORE DISCONNECTED BATTERY SO IT SHOWS THE NO BATTERY WITH X MARK, CALL CUSTOMER WITH FREE ESTIMATE, BOTTOM PLASTIC STAND (ALL FOUR) ARE MISSING.. KHAWER December 31st 2019 2:25PM :::: Left a message for the CX. to call back for an Estimate update.. Pls. estimate $245 for the notebook repairs if the CX. calls..... MF December 31st 2019 3:45PM :::: Talked to the CX. & told her about the repairs & the repair will cost her $245 (AC Power adapter included). All seemed to be ok with her & she approved the estimate. Please issue/include NEW AC power Adapter at store level.... MF January 2nd 2020 2:45PM:::: Talked to the CX. GFX Power Management chip replaced, Battery revived to 100% & AC power adapter repaired. All works fine. Since we did not replace the AC power adapter., pls. issue her 15% discount so the total after the 15% discount of $245 = $208.25 + Taxes ..... READY FOR PICKUP.......... MF 3;24pm..2jan ..called the cx your laptop is ready to pickup..kajal |
| Service Order Description: | |