Service Order Details
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Customer: Nelson Phone: 647-206-8865 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1004009 |
Date : 2020-03-20 19:42:40 |
| Order Taken By : | kajal |
| Repaired By : | |
| Product Detail | |
| Item: | elitebook8440p |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | wifi is not working....cx wants laptop repair laptop urgent... November 28th 2019 7:25PM :::: Spoke to Nelson about his laptop. He just wants this laptop to get fixed. I told him that the signals generated from the Motherboard's Northbrigde chip (controlling the WiFi Adapter) though our ocilloscope are very low & its not enough work the WiFi on its port. This is why an External USB Wifi has to be installed & he is OK with it & he wants Windows 10 instead. All will be done by tomorrow. Checked an external USB Wifi on his Windows 7, works fine. Please charge accordingly.... MF November 29th 2019 2:25PM :::: Used the CX. original WiFi card in its own slot. Northbrigde chip address line & Port signals generates with ORIGINAL DEDICATED HP WiFi card only. Loaded Win 10 Pro OS. All works fine, Speed is normal & WiFi works excellent. Please charge accordingly. READY FOR PICKUP.......... MF November 29th 2019 5:40 PM :::: Customer talk to me on the phone,, he wants back MS Office as he says that he paid for the MS Office software.... MF |
| Service Order Description: | |