Service Order Details
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Customer: Lorenzo Phone: 647-920-9955 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1004005 |
Date : 2024-11-17 16:59:29 |
| Order Taken By : | |
| Repaired By : | |
| Product Detail | |
| Item: | UNKNOWN |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | Crashing windows November 29th 2019 2:25PM :::: Talked to the CX. & he told me that the system was crashing even if removes all the peripherals... We will check at our end & inform him what is the problem. .. MF November 29th 2019 6:45PM :::: Talked to Lorenzo again & told him that this Motheboard & Proccessor carries a 3Yrs. warranty. I gave him the # of GigaByte & told him that to call himself to claim warranty. If not in warranty we repair for $150 (integrated on-board Video Chip faulty) & if the main motherboard has to be replaced then it will cost him $200~$240. He said ship the unit back to the store. Please Charge DIAGNOSTIC FEES from him $35 or whatever our Diagnostic fees are???? .... MF |
| Service Order Description: | |