Service Order Details
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Customer: Caitlin Phone: 416-732-7265 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1003841 |
Date : 2024-09-29 23:20:38 |
| Order Taken By : | |
| Repaired By : | |
| Product Detail | |
| Item: | K550L |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | Water DAmage Keyboard not working November 6th 2019 7:25PM :::: Tried to call the CX. to give an estimate for the repairs, but no one is answering the phone... Pls. Estimate $125 for the Keyboard replacement & it will take 15~25 days for the part to come in, Keyboard is cheap but to install is a great professional job..... MF NOV. 7 AT 11:10AM, DISCUSSED with Mathais and offered her with external Keyboard, she said ok, we will order the keyboard and call her when we get it...... $125 pre-approved.... Khawer..called the client ur laptop is ready to pickup at 2;56pm .. 7nov...kajal November 8th 2019 2:25PM :::: Keyboard ordered today... Canada Post Tracking # 4006318625621985 NOV. 22 AT 2:16PM RECORDED TO BRING UR LAPTOP WE RECD THE KEYBOARD.... KHAWER December 18th 2019 2:25PM :::: Replaced the Keyboard with a brand new one. All works fine. Tested ok. READY FOR PICKUP.......... MF called the client that your laptop is ready to pickup...5:36pm..18dec...kajal |
| Service Order Description: | |