Service Order Details
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Customer: ZENAIDA MARTINEZ Phone: 647-333-0921 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1003612 |
Date : 2024-09-29 23:21:37 |
| Order Taken By : | Khawer |
| Repaired By : | |
| Product Detail | |
| Item: | MS-16H8 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | ADAPTER |
| Type Of Service: | Regular |
| Problem Detail: | NO DISPLAY, IF YOU PLUG IN CHARGER, ONLY BLUE LIGHT TURN ON AND GOES OFF, IF YOU TAKE OUT CHARGER AND PLUGIN AGAIN SAME BLUE LIGHT TURN ON BUT NO DISPLAY, $100 PRE-APPROVED CALL CUSTOMER IF MORE, ALSO CHECK THE HEALTH OF THE BATTERY...... KHAWER October 10th 2019 6:25PM :::: Wanted to talk to the CX. regarding the estimate of the MSI notebook but no answer from the CX. Pls. inform CX that the Motherboard is defective & the internal battery is bursted. Please est. $285 for motherboard (Upon availability of the parts) repairs & battery (Which has to be replaced) is around $120~$145... MF. October 10th 2019 7:25PM :::: ESTIMATE REFUSED.... Please return back as the CX. is saying its too costly to repair. With AC power adaptor. READY FOR PICKUP.......... MF October 14th 2019 2:25PM :::: Keyboard replaced. Just because she paid before & make her our regular customer, we will only charge her $65 for keybaord replacement. She has already approved this estimate of $65 READY FOR PICKUP.......... MF |
| Service Order Description: | |