Service Order Details
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Customer: ANDREA ROMERO Phone: 647-998-9202 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1003526 |
Date : 2020-03-26 03:11:42 |
| Order Taken By : | Khawer |
| Repaired By : | |
| Product Detail | |
| Item: | N17Q5 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | rack 004 |
| Type Of Service: | Regular |
| Problem Detail: | NOT TURNING ON, CHECK AND CALL CUSTOMER WITH FREE ESTIMATE, SHE ORDERED 2 ADAPTERS FROM AMAZON BUT NOTHING WORKS..... KHAWER September 24th 2019 4:15PM :::: Called the CX. to give an updated for the her notebook. but no answer. Did not leave a message. September 24th 2019 5:25PM :::: Talked to the Customer & she told me that the notebook is under warranty. Check with ACER & the warranty is till 10/31/2019.... Cannot work under warranty. Pls. return back to CX. & she will claim the repairs under warranty. NO REPAIR WORK DONE. sept 25th at 2.:07pm informed costumer ready to pickup ...unrepaired ..Khawer |
| Service Order Description: | |