Service Order Details
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Customer: Michael Surya Phone: 647-701-2809 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1003471 |
Date : 2020-03-22 09:09:26 |
| Order Taken By : | |
| Repaired By : | |
| Product Detail | |
| Item: | A1502 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | Keyboard and Mouse track not working Diagnose and inform customer September 16th 2019 7:25PM :::: Spoke to Michael & told him about the problem., if not this problem then we have to re-estimate the repairs, As of now he has approved the estimate of $135 + taxes for cable replacement only. Repairs will be done tomorrow...... MF Sept. 17 at 12:17pm cx called for update, told him, we will update u after 5:00pm... Khawer September 17th 2019 2:25PM :::: The Keyboard/Trackpad controller chip is defective. Told the CX. about the price $250~$300, but he refused the repair estimate. ESTIMATE REFUSED> pls. return back. READY FOR PICKUP.......... MF |
| Service Order Description: | |