Service Order Details
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Customer: GURDAP SECURITY Phone: 647-886-0738 |
Province : Ontario City : Mississauga |
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Tag Number : MED-1003384 |
Date : 2024-09-29 23:26:53 |
| Order Taken By : | KHAWER |
| Repaired By : | |
| Product Detail | |
| Item: | A1278 |
| Serial Number / IMEI: | |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | CHECK AND CALL CUSTOMER WITH FREE ESTIMATE.......... KHAWER September 8th 2019 2:25PM :::: No one answering the phone. Will call tomorrow to give an estimate..... MF September 9th 2019 5:25PM :::: Talked to Gurjap & informed him about his MacBook A1278., 2 keys on the keyboard are NOT working & battery charge is very slow., maybe battery defective. There is NO Hard Disk Drive in the notebook. He is only interested in put in a new SSD or a SATA HDD. Please quote him the rates of both. Other than this, the notebook is working fine with our HDD. Serviced internally. Further diagnostics on Keyboard is ON/OFF button does not works too, has to be replaced. Pls. give me ok to repair what???? MF September 9th 2019 6:45PM :::: Talked to Gurjap & gave est. of 500GB SATA (OS too) HDD & Keyboard ($80+$45=$125).. He will inform us later what to do... MF September 11th 2019 7:35PM :::: Talked to the CX. wants the notebook shipped back to the store AS IS... NO REPAIR WORK DONE.. MF FYI LEFT A MSG 11/04/19 HELEN..left msg to pick your laptop..5:28pm 26 nov.. |
| Service Order Description: | |