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Service Order Details
Customer: Lyn
Phone: 519-701-5558
Province : Ontario
City : Mississauga

Tag Number : MED-1003343

Date : 2024-11-17 17:53:14

Order Taken By :
Repaired By :
Product Detail
Item: Ideapad U410
Serial Number / IMEI:
In Warranty: No
Accessories Supplied:
Type Of Service: Regular
Problem Detail: Not turning On Diagnose and inform customer September 4th 2019 2:50PM :::: Talked to the CX. about the NB repair. She aproved the repair est. $120 & if mothebroard has to be replaced then the cost will be around $150~$200... She agreed to this too & the repair wait time from 2-3 weeks. September 5th 2019 1:05PM :::: Main motherboard ordered today as the older one was short & could not be repaired. 15-25 days for the part to arrive. Informed CX. through a TEXT message. ... MF September 27th 2019 2:25PM :::: New Motherboard installed & updated. All works fine. Tested ok READY FOR PICKUP.......... MF
Service Order Description: