Service Order Details
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Customer: Andre Thomas Phone: 416-826-6233 |
Province : Ontario City : Mississauga |
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Tag Number : MED-10010988 |
Date : 2023-11-27 23:23:17 |
| Order Taken By : | Khawer |
| Repaired By : | |
| Product Detail | |
| Item: | XPS Black |
| Serial Number / IMEI: | 4GKNGK2 |
| In Warranty: | No |
| Accessories Supplied: | |
| Type Of Service: | Regular |
| Problem Detail: | Light Blink, Not turning ON., looks like Power supply, but check and call customer with free estimate...... Khawer March 13th 2023 5:39 PM ::: Talked to the CX. & told him that we will do a BIOS update Digitally & it will cost him $145 & is we cannot repair it then we give a est. for the main motherboard costing around $245 ~ $300. He approved the est. $145 ..... MF March 15th 2023 1:39 PM ::: Talk to the CX. & he agreed for the Part replacement & time frame 15~30 days. Part to be ordered.... MF April 19th 2023 4:00 PM :::: Replaced with a brand new Motherboard. Please inform CX. that on of the memory chip module is defective & do not use. Installed a 640GB HDD as his other one was defective., installed OS Win 11. CX. can only spend $200 as I spoke to him to inform him all this. Desktop works fine. Tested ok. .... MF. READY TO PICKUP FROM BRAMPTON WORKSHOP, |
| Service Order Description: | |