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Service Order Details
Customer: Tabitha Jorge
Phone: 905-812-9715
Province : Ontario
City : Mississauga

Tag Number : MED-10010489

Date : 2023-11-27 23:43:50

Order Taken By : Mustafa
Repaired By :
Product Detail
Item: Nintendo
Serial Number / IMEI:
In Warranty: No
Accessories Supplied:
Type Of Service: Regular
Problem Detail: charging port issue November 22nd 2022 12:55 PM ::: Called the CX. but no Answer. Texted the CX. inform him that not only the USB type C port is bad but the power chip is also defective. Repair cost will be $145. Please Approve.... MF Nov. 22 at 3:54 pm - Quoted $135, he will let us know.................. Khawer November 22nd 2022 4:55 PM ::: I talked to the CX. & he told me about the emergency, & he said repair the unit & ship it back to the store & he would pick it up. He approved the estimate. Unit shipped back to the store... MF Nov. 24 at 11:53 am called to inform cx that ur Nintendo is ready, No answer/ No voice msg.... Khawer November 24th 2022 4:00 PM ::: CX. called & inquired about the unit. She told me that she was hospitalized & could not come to collect the unit. Now she is ready & would pay for the repair. Kindly consider a discount for her as she is not well. 15% off... Thanks... MF
Service Order Description: