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Date : 2020-03-22 08:34:00 Tag Number: MED-1003463 Business No. 85903 2864 RT0001 email : technsell@gmail.com |
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Customer: Rebecca Sc Phone: 647-527-4508 |
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| No. | Particular | |||
| 1 | Problem Detail: | Not turning On Diagnose and inform customer. Sept 14 at 11:56 am called customer for esttmate, no answer pls call us back for estimate,,,, we have to estimate $245... Khawer, approved.$235 or 245 and she was asking discount as her brother knows me.... Khawer September 20th 2019 5:07PM :::: The customer was very upset as she did not get any updates. I spoke to her & told her that I have the part & if all is ok I would ship it to the store, either case she wants the notebook repaired or not by Monday. Please note DING marks in nearly middle of the LCD screen NOT CAUSE BY US> September 21st 2019 2:25PM :::: All corroded components replaced & ultra sonic cleaning done. As this was mis-communication on our part we have to make it to our dear customer. I have given her a 10% discount being our valued customer. 10% off $245 - $24.5 = $220 (round up ) ... NO more discounts please. READY FOR PICKUP.......... MF Sept 23 at 11:02pm informed cx, MacBook is fixed.... Khawer | ||
| Item: | A1466 |
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| Type Of Service: | Regular | |||
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Terms & Conditions
NOTE : 1. Kindly note that there will be minimum charges for water damaged ($45 Cellphone, $75 Laptop and $100 for
MacBook).
2. Please Pickup your item within 30 days of Repair/drop off, we are not responsible after this. 3. Item can go worst after opening it or water damage cleaning procedure, we are not responsible. 4. Please note we fix all items carefully but some times item can be damaged more after the opening it. We are not responsible in this case. CUSTOMER agreed, Signature ____________________________ |
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