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6560 Meadowvale Town Center Circle,
Mississauga, ON., L5N 4B7.,
Phone Number : 905-785- 3700

Date : 2024-09-29 23:20:15

Tag Number: MED-1003261

Business No. 85903 2864 RT0001

email : technsell@gmail.com

Customer: Omar Mahmoud
Phone: 647-923-2711
No. Particular
1 Problem Detail: SOME OF THE KEYS ARE NOT WORKING, 5,6 TOP KEYS AND NUMERIC 5,6 KEYS ARE NOT WORKING, CX NEED IT TODAY.....PASSWORD=121366 August 25th 2019 1:30PM A lot of liquid spill was on the entire unit. Supporting photos send to Khawer. The spill was so much that the battery shorted the motherboard., even undered the BGA chips the liquid is still present, Ultra Sonic cleaning cannot remove those stains. No use to repair, will come back again for repairs. Please ask CX. to give time for us to order new Motherboard. (BEST SOLUTION) ...MF aug. 26 at 10:28 am recorded msg that we need to order the part and it will take 1-2 weeks, pls call us to discuss......... Khawer Aug. 26 at 11:00 pm, cx came and agreed for 2 weeks time for part, did not ask for more money.... Khawer August 26th 2019 4:05PM Main mother ordered from AE by China ePacket today.
Item: Envy 17-J178CA
Serial Number / IMEI:
Accessories Supplied:
Type Of Service: Regular
Terms & Conditions NOTE : 1. Kindly note that there will be minimum charges for water damaged ($45 Cellphone, $75 Laptop and $100 for MacBook).
2. Please Pickup your item within 30 days of Repair/drop off, we are not responsible after this.
3. Item can go worst after opening it or water damage cleaning procedure, we are not responsible.
4. Please note we fix all items carefully but some times item can be damaged more after the opening it. We are not responsible in this case. CUSTOMER agreed,

Signature ____________________________